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FAQ'S
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What are the benefits of soy candles?Soy candles are made from soy wax, which is a natural and renewable resource. They burn cleaner and longer than traditional paraffin candles, releasing less soot and toxins into the air. Soy candles also have a slower burn rate, making them last longer than other types of candles.
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Can I send a candle as a gift?Absolutely!! If your candle is going directly to to a gift recipient, just make a note at checkout or email us at thehungrydawg@yahoo.com so we do not include a sales receipt.
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What causes white marks on soy candles?White marks, also known as 'frosting,' can appear on soy candles due to temperature changes or the natural characteristics of soy wax. Frosting is a common occurrence in soy candles and does not affect the candle's performance or scent. It is a natural indicator of the purity of soy wax.
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How long should I burn my candle?For optimal candle performance and safety, it is recommended to burn your candle for 3-4 hours at a time. This allows the wax to melt evenly and prevents tunneling. Remember to trim the wick to 1/4 inch before each use and never leave a burning candle unattended.
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How can I prevent soot and smoke when using my candle?Trim the wick to 1/4 inch before each use to reduce soot. Burn the candle in a draught-free area to prevent smoke. Let the wax pool reach the edges for an even burn and minimized residue. This ensures a cleaner, longer-lasting burn and a pleasant atmosphere.
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How often are new scents/products released at The Hungry Dawg?At The Hungry Dawg, we're all about keeping things fresh and exciting. We usually drop new scents seasonally throughout the year. We can always make you a candle with the scent you would like, just email us at thehungrydawg@yahoo.com . Make sure to keep an eye on our website and subscribe to our newsletter for the latest updates and sneak peeks of what's coming next.
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What if I am not happy with my purchase from The Hungry Dawg?Customer satisfaction is our priority. If unsatisfied, you can return items within 30 days for a refund or exchange, Contact customer service via our website or email thehungrydawg@yahoo.com for return instructions. We aim to ensure every customer has a positive experience.
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How fragrant are your double-wicked candles?Our double-wicked candles are highly fragrant, providing a strong and long-lasting scent throw. The dual wicks help distribute the fragrance evenly throughout the room, ensuring a delightful aroma that fills the space.
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What makes the Hungry Dawg unique?At The Hungry Dawg, we offer a selection of high-quality fragrance oils/scents selected from 6 different United States manufacturers. Over 48+ months, we sampled 82 scents and scent combinations to family, friends and various testers, refined our offerings based on feedback, and selected the 12 scents that received the highest reviews. We continuously test new scent combinations and will pass those results on to you. If interested in other scents that are not listed on our site, please email us at thehungrydawg@yahoo.com
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What if I do not see a scent that I like?If you do not see a scent that you like, email us at thehungrydawg@yahoo.com with the scent or scents that you are looking for and we will give you our recommendation and a time frame to make your candle.
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